About Us

Who We Are

Osa Travels is a brand created to serve more travelers and offer highly personalized service to those eager to explore the South Pacific of Costa Rica. While it may appear new, it is an extension of Ballena Tour de Bahía S.A., a well-established company registered with the Ministry of Finance, the Costa Rican Tourism Board (ICT), and the Municipality of Osa.

Both brands operate from the same office in Uvita, with the same certified team, insurance coverage, and legal backing. Osa Travels was launched to better respond to growing tourism demand, offer new contact channels, and maintain the same level of trust and service excellence as Ballena Tour.

About Ballena Tour de Bahía S.A.

We specialize in offering tours and transportation services throughout Osa and surrounding areas. Our team includes certified captains, professional tour guides, administrative staff, and technical personnel—all committed to delivering the best virtual and physical customer experience.

We offer tours and transportation in and around:

  • Marino Ballena National Park

  • Corcovado National Park

  • Caño Island Biological Reserve

  • And other nearby destinations

Our services include:

  • Guided adventure activities

  • All-inclusive travel packages

  • Tailor-made adventure experiences

We stand out for our personalized attention, innovation, and high service standards. Our team is constantly trained to meet the evolving needs of travelers.

Why Trust Us?

Our clients choose us because of our certifications, professionalism, insurance coverage, fast communication via WhatsApp and email, and our commitment to customer satisfaction. We aim to always be the solution, never the problem, ensuring each guest has an unforgettable experience.

Mission

To work in collaboration with our staff, clients, and community to provide a satisfying and ever-evolving tourism experience. Our goal is to innovate using technology to improve adventure and travel services in response to global lifestyle changes.

Vision

To lead the way in Costa Rica’s innovative tourism services. We strive to improve constantly through team training, client feedback, and customer experience data analysis to anticipate needs and deliver exceptional results.

Our Values

Social values: A commitment to environmental preservation and respect for the flora and fauna in our National Parks and Reserves.
Development values: We aim to leave a positive mark on our community through innovation and the use of information and communication technologies.
Work values: Our work dynamic is based on excellence, efficiency, and problem-solving focused on client satisfaction.
Customer service values: We prioritize the client’s experience, listen to their feedback, and adapt our services with quality and care.